Privacy Policy

At BOOKFILERS] we operate a cloud-based bookkeeping platform designed to help businesses manage their financial records. We are committed to protecting your privacy and ensuring the security of your personal and financial data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Name, email address, phone number, and business details.
Billing and payment information (processed securely via third-party payment processors).
Account credentials for bookkeeping integrations (e.g., bank accounts, accounting software)

B. Financial Data

Transaction records, invoices, receipts, and other financial documents uploaded or synced to the Service.
Bank account details (if connected via secure API).

C. Usage and Technical Data

IP address, browser type, device information, and operating system.
Log files, cookies, and analytics data to improve service performance.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve the Service.
To process transactions and generate financial reports.
To communicate with you (e.g., support, updates, security alerts).
To comply with legal and regulatory obligations.
To detect and prevent fraud or unauthorized access.

3. Data Sharing and Disclosure

We do not sell your personal or financial data. However, we may share information with:

Third-Party Service Providers (e.g., cloud hosting, payment processors, analytics tools) under strict confidentiality agreements.
Legal Authorities if required by law (e.g., tax compliance, court orders).
Business Transfers in case of mergers, acquisitions, or asset sales (with prior notice).

4. Data Security

We implement industry-standard security measures, including:

Encryption (SSL/TLS for data transmission, AES-256 for stored data).
Access Controls (role-based permissions, multi-factor authentication).
Regular Audits to ensure compliance with security best practices.

5. Data Retention

We retain your data only as long as necessary for:

Providing the Service.
Compliance with legal or tax requirements.
Resolving disputes or enforcing agreements.

You may request data deletion, subject to legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Restrict or object to data processing.
Request a copy of your data in a portable format.
Withdraw consent (where applicable).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze service usage. You can manage cookie preferences via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of the revised policy.